Customer Service
- Returns & Replacements
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If there are damages and defects to your purchased order, contact us within 72 hrs of delivery and we will gladly exchange the damaged product.
If you want to return a new, unopened product or cancel your order: please contact us within 30 days of delivery- a restocking fee of 20% will be charged to your account.
If you want to exchange your product, please contact us to make arrangements for a new order. You will be given a refund of the original price which you have purchased once we have received the item.
- Payment, Pricing & Promotions
- Prices are subject to change without notice, hence we cannot confirm the price until after you order. In case of a price change, we will contact and notify you of the changes.
Prices do not include sales tax or shipping.
- Updating Account Information
- Please confirm your shipping address carefully before ordering because you are responsible for any inaccuracy of address or personal information. If you need to make any changes to your account, make sure to contact us by email so we have it on record 72 hrs before you order.
- Privacy
- Members who post on our News and Event & our Forum pages agree to only use the site for only personal but not commercial purposes.
You are responsible for, and agree to not post any information that cannot be of use to other users in the nail community. If we decide in our discretion that you have posted information that may threaten any other users, it will be taken down immediately.
